Thank you for considering a purchase from Steelmade USA! This page has been setup to explain our order fulfillment times for this holiday season.
We will continue to package and ship orders as quickly as possible through Christmas and New Years. We normally have items shipped within 24 hours from when you place your order, but increased order volume has extended that time up to 48 hours for some items. You'll receive an automated email with tracking information as soon as it ships.
FedEx has a cutoff date of December 17 for orders to ship to arrive before Christmas. If your order is placed after December 14 we are still working throughout the weekend to get your items shipped before that deadline but make no guarantees it will happen.
Orders placed after December 14 MAY STILL make it in time for Christmas depending on where the order is being shipped to. FedEx is delivering through Christmas Eve and we will be working hard throughout the week to get things shipped as quickly as possible. The last day for FedEx pickups from our location is Friday, December 21. You can use this map to estimate how long it will take FedEx to deliver your package. Please note that times are shown in business days only.
If you’re still wanting to get a Steelmade USA product as a gift, we invite you to consider a Gift Card from our store. We have special pricing to help your dollars go even further this holiday season.
Hours of Operation
We rarely take any time off around here, but we plan on taking a couple of days around Christmas and New Years to spend some well-earned time with our families. The kids are only young once, and we want to see them playing with their new toys before heading back to the shop.
We will continue to provide timely responses to email inquiries, but please allow up to 24 hours to reply over the holidays. We will not be in the shop for a couple of days so phone call availability will be limited.